Mastery of complex regulations and operational quality are crucial for growth of on-demand video giant in Brazil

Netflix explains how flexibility in customer service is key for maintaining the relationship with TMF Group in Brazil.

Services for: Accounting, Tax Compliance, Payroll

Provided in: Brazil

Netflix has been leading the way for digital content since 1997, when it was originally founded as an online movies and DVD rental and sales site. Since then, Netflix became the world’s leading Internet television network with over 86 million members in over 190 countries enjoying more than 125 million hours of TV shows and movies per day, including original series, documentaries and feature films.

“…our business has grown significantly in the country (Brazil), demanding increasingly qualified professionals. We needed to spend more time on strategic issues, but to do that, it was essential to have a provider capable of fully meeting our operational business processes.”

“TMF Group proved to be extremely flexible, reshaping its service offering to meet our needs in Brazil. That was key for the success and maintenance of our agreement. By knowing that we have qualified professionals dedicated to our service, we can enjoy greater tranquillity to devote time and effort to strategic issues for the continued growth of our business.”

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