Introduction of the Wage Protection System in Qatar

Qatar’s Ministry of Labour and Social Affairs (MoLSA) and the Qatar Central Bank (QCB) are introducing Wage Protection System (WPS) and companies must be compliant by 2 November 2015.

In line with the systems used in other Gulf Cooperation Countries (GCC), the WPS in Qatar is expected to strengthen company compliance with the labour law, and reduce the number of payroll-related legal disputes as employees will receive their salaries on time. The WPS will see MoLSA monitor and control all salary payments with the support of the QCB, and these payments will be compared to official records such as visa quota and visa numbers, employment contract and salary details to ensure the correct salaries are paid to holders of valid visas. Expatriates receiving a salary in a foreign country will be required to open a local bank account and will receive the salary in Qatari riyals.

All companies must register their employees with WPS. It’s the employer’s responsibility to ensure all personnel information is correct, particularly salary details. There will be no grace period for new joiners, however one month is given to arrange the visa and bank account for each employee. It is the duty of the employer to open a bank account for its employees.

Consequences of non-compliance

Companies will face fines of up to QAR 6,000 per infringement and company managers could face imprisonment if the system is not implemented as per the regulations. Failure to comply or submission of incorrect filings could lead to company visa restrictions, visa quotas being reduced or blocked and the company being banned from future hiring. The procedure to address any contraventions will require visits to the MoLSA and proof that the WPS has been applied effectively and correctly.

Steps to WPS compliance

  • Companies can enrol in the WPS-system by registering via their local bank. The one-off registration involves submitting a prescribed enrolment form with a copy of the company registration and computer card.
  • Salaries can be processed either through online banking (every bank will have different requirements) or through the submission of an excel file, which must be converted to a SIF file.

The most critical part of the WPS process is the actual transfer file, which must be formatted with a specific, mandatory header as well as the relevant employee data and salary information.

  • The header of the file must include the company name and account information as well as the establishment/computer card number, payment month and year, total amount and the number of transactions.

In the future, the QCB and MoLSA will require a salary breakdown showing basic salary, benefits such as housing, as well as any deductions. The information must also include figures for the number of working days and any extra hours worked.

What can go wrong?

There are several potential causes for WPS transactions being rejected by either the bank, QCB or the MoLSA, but the most common reasons are:

  • The files do not comply with the formatting standards
  • There is a discrepancy between the number of transactions and the actual number of employees on the company’s visa roster
  • The visa numbers do not match MoLSA records
  • There are additional special characters (eg. a comma or other characters on the keyboard) other than those permitted
  • Net Salary is not equal to Basic Salary + Extra Income – Deductions
  • Invalid Employee and Payer’s bank account details

What happens if it does go wrong?

If a company is blocked, it is essential to gather all information to prove that a WPS transfer was intended to be completed. Companies should have the list of all transfers, rejections, manual payments by cheque, confirmation letters by employees and so on. The MoLSA might ask for additional proof and other letters. Banks have limited scope to support in such a case. Should the company get reviewed by MoLSA and judged in favour, the company will be unblocked and the payments will resume to the employees.

How can TMF Group help?

TMF Group provides a full suite of payroll services to its clients throughout all GCC countries and has extensive experience in conducting WPS implementation across the GCC. Through our treasury services and together with our banking partners, TMF Group makes sure companies are compliant from the first day of WPS implementation, providing effective WPS operations and company-specific support.

TMF Group is a leading provider of high-value business services to clients operating and investing globally, and with more than 5500 employees working in over 120 offices worldwide, we are the global expert that understands your local needs.

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