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Support across all industries and asset classes

Capital markets transactions are varied and complex, and managing the many administrative processes involved can be challenging. With our agency services, we support a range of transactions across project finance, acquisition finance and debt capital markets, including debt restructuring, structured debt and loan transactions. We act as an independent neutral party, managing everything from simple bilateral deals to complex cross-border transactions.

Our agency services are comprised of 11 individual offerings designed to cover all industries and asset classes, while our clients and partners include banks, borrowers, corporates, funds, industry bodies, lenders and sovereigns.  


Agency services

Administrative/facility agent
We manage every stage of the loan facility lifecycle, providing seamless coordination, compliance services and efficient credit management.

Managing intricate multi-lender loans can be challenging. Our administrative and facility agent services cover the full spectrum of loan facilities, from fixed-rate bilateral loans to complex, multi-party syndicated structures.

Acting as the central interface between lenders, borrowers and other stakeholders, we manage documentation, payment flows and reporting obligations under the laws of multiple jurisdictions. With our industry-leading loan management software, LoanIQ, we provide accurate record-keeping and timely execution of all administrative tasks.

As an independent service provider, we offer a conflict-free solution both from day one and as a successor administrative agent, including in defaulted loan syndicates or multi-lender credit scenarios.

Calculation agent
We manage waterfall payment calculations and produce accurate investor reports for complex financial structures, including securitisations, syndicated loans and structured notes.

Structured finance deals often involve intricate payment waterfalls and strict reporting timelines. Manual or fragmented processes can lead to errors, increasing operational risk. Our calculation agent services involve determining payment amounts and allocations for multi-party financial structures.  These services are critical where precise calculations underpin investor confidence and regulatory compliance.

We assist with calculating interest, principal, fees and waterfall distributions according to transaction documentation. We also prepare and deliver detailed investor reports, maintaining accuracy and transparency for all stakeholders and safeguarding investor trust.

Cash manager
We administer designated bank accounts and execute payments in line with waterfall calculations and transaction documents, providing accuracy, compliance and timely cash flows.

Accurate management of cash flows in structured transactions is critical for investor confidence and company reputation. With multiple counterparties and strict timelines, the potential for mistakes is high, leading to penalties for non-compliance.

Our cash manager services involve administering designated bank accounts and handling all payment flows for structured finance transactions. This includes collecting funds, reconciling balances and disbursing payments according to waterfall priorities and transaction documentation. We help to make sure liquidity is managed efficiently and that all parties receive funds accurately and on time, reducing operational risk in complex multi-party deals.

Escrow agent
We act as a neutral third party that securely holds funds on behalf of two transacting parties until all contractual obligations are fulfilled, supporting the seamless completion of transactions.

Complex transactions involving multiple parties are often best managed using a trusted intermediary. As escrow agent, we act as that independent third party to hold funds or assets during a transaction until all agreed conditions are met. This is critical in capital markets deals and structured finance transactions where parties need assurance that requirements have been fulfilled before funds are released.

Our end-to-end services include managing the account setup, monitoring compliance and KYC checks and executing disbursements promptly once conditions are satisfied, creating an additional layer of security that helps build trust between parties.  

Murabaha agent for Sukuk
We act as a Murabaha agent for Sukuk transactions, purchasing goods on behalf of investors and selling them at a markup to the obligor in full compliance with Sharia principles.

Sukuk transactions require strict adherence to Islamic finance rules, complex documentation and precise execution across multiple jurisdictions, necessitating a trusted Murabaha agent to maintain compliance with both financial regulations and Sharia law.

As a Murabaha agent, we act on behalf of investors to structure Sukuk transactions under Islamic finance principles. We purchase specified commodities or goods and sell them to the obligor at an agreed markup, safeguarding Sharia compliance and supporting efficient finance processes for corporates and sovereign entities. We manage documentation, execution and coordination between all parties to maintain complete integrity throughout the transaction lifecycle.

Process agent
We act as a process agent in all key capital markets jurisdictions, including major markets like the UK, US and Hong Kong, SAR, supporting timely and compliant service of legal documents.

International transactions often require parties to appoint a process agent to meet legal and contractual obligations. Without a trusted provider, you risk missed notices, non-compliance and costly delays.

Our process agent services provide a reliable local representative to receive legal notices and service of process on your behalf in jurisdictions where you don't have a physical presence. This role is critical for cross-border financing, loan agreements and commercial contracts, as it entails the proper serving and acknowledgement of legal documents in accordance with local laws. We offer coverage in all major financial centres across the world.

Security/collateral agent
We act as global and local security/collateral agents, safeguarding assets for secured parties across multiple jurisdictions, supporting compliance and seamless coordination.

Cross-border secured transactions face challenges such as fragmented collateral management and potential disconnect between local and global administration.

We act as collateral agent, security agent, security trustee and, in Latin America, agente de garantías or fiduciario, holding and administering collateral for secured parties across all types of secured bonds and loans.

For multi-jurisdictional deals, our office in the jurisdiction governing the credit serves as the global agent, while our local offices serve as collateral agents. This creates a single point of contact for all parties, providing efficient administration throughout the transaction lifecycle. We also support cross-border financing transactions under New York law through a Master Collateral Agent structure.

Safekeeping agent
We provide secure safekeeping of transaction documents in vaults, maintaining proper custody, organisation and retrieval in full compliance with deal requirements.

Complex financing transactions often involve multiple parties and jurisdictions, creating challenges around document security and compliance. Misplaced or improperly managed documents can lead to delays, disputes and regulatory risk.

As an independent safekeeping agent, we help to make sure that critical transaction documents—such as original agreements, security instruments and certificates—are stored securely and managed in accordance with contractual terms. This includes organising documents, maintaining accurate records and facilitating prompt retrieval when required for audits, enforcement or restructuring.  

Verification agent
We act as an independent agent to verify that underlying assets meet agreed eligibility criteria and compliance tests for structured transactions.

Complex transactions often involve large asset pools and strict eligibility requirements. Manual verification or reliance on internal teams can lead to conflicts of interest and operational inefficiencies.

As an impartial verification agent, we establish that assets included in a structured finance or securitisation transaction comply with the eligibility criteria defined in the deal documents. This involves reviewing asset data, performing agreed tests and providing formal confirmation to stakeholders before inclusion in the pool. By acting as an independent third party, we help maintain transparency and integrity in asset selection, reducing risk for investors and issuers.


Why choose TMF Group?

Largest global agency services provider

As the world’s largest independent agency services provider, we hold collateral & securities in major markets across six continents, supporting cross-border and domestic deals.

Experienced & dedicated team

Dedicated transaction managers and onboarding specialists offer end-to-end support, providing timely document reviews and swift coordination across countries and stakeholders.

Secure investment and management

With funds held at FCA and US federally regulated banks and backed by robust systems, we are trusted by Fortune Global 500, FTSE 100 and over 300 top private equity firms.


Deal highlight

StoneCo Ltd.

TMF Group acted as intercreditor agent, collateral agent and SPV establishment partner for StoneCo Ltd.’s US$467.5 million cross-border securitisation facility, supporting women-led SMEs in Brazil through a multi-jurisdictional structure involving Europe and the USA.


Expand your business efficiently across borders.

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