Merlin | TMF Group case study


“Invaluable support” for European household name moving to Asia

The local knowledge and expertise of TMF Japan helped Merlin Entertainments focus on putting smiles on faces

Services for: Corporate Secretarial

provided in: Japan

Merlin Entertainments is one of the world’s largest entertainments companies, running more than 110 attractions in 23 countries across four continents. It aims to deliver unique and memorable experiences to millions of visitors across its growing estate. Merlin Entertainments is the home to such household brands as Madame Tussauds, LEGOLAND©, the Dungeons, The Eye, and SEA LIFE.

The company wanted to enter the Japanese market in 2010, and needed advice from specialists who understood the challenges faced by foreign investors and who could provide practical solutions for day-to-day issues.

Says Strategic Finance Director Christine Dure-Smith: “When we met the TMF team, we thought, ‘here is a company that could really help us’. Ever since then TMF Group has done a lot of our company secretarial work not just in Japan but in other countries as well. They have also provided in the past, payroll, accounting and tax compliance services while we were getting up and running, but we are now big enough in Asia to take those in-house.

“TMF Japan has also been very helpful for giving us an independent, objective view. It’s quite hard sometimes to know whether you’re getting a truly independent view in Japan because there’s a lot of connectivity with firms on different things. For us that’s one thing we appreciated from TMF: we knew they were giving us a truly independent view. TMF Group’s support has been invaluable, really.”

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