Manage your loans efficiently with our administrative support, expertise and innovative technology

We handle the master setup for you based on your instructions and industry regulations such as credit agreements. Our expert team maintains ongoing changes in dynamic security master data points, including frequencies, maturities and spreads, and obtains and records client-specific referential data for compliance and accuracy.

Our trade processing services provide full support for managing client direct loan trades and amending trades based on market events prior to settlement. Our loans experts will receive, validate and process account settlements and manage any economic complexities that may arise. We can also prepare and instruct the payment of funds for the settlement or closing of loans.

Our income processing services provide full support to help you streamline your day to day operations. We will obtain, validate and process agent notices on your behalf and perform complex fee calculations associated with loans, such as commitment fees, which will be applied to the portfolio. We accrue income and fees independently in accordance with loan documentation and agent notices and will manage follow-ups in the case of missing notices or discrepancies.

Our financial experts monitor your receipts of income and settlements and apply the funds to your cash ledger account. We help you track, research and resolve overdue amounts and past due items, including liaising with agents and counterparties for swift resolution. We reconcile bank accounts, resolve discrepancies and provide comprehensive reconciliation reporting.

We provide a suite of standard reporting options, or we can create bespoke reporting to meet specific requirements. Our reporting spectrum covers a range of regulatory and compliance obligations.

As the direct lending market continues to grow, investors are increasingly turning to outsourced experts to help them manage the often intricate and resource-intensive operations of the loan.

Our team of finance professionals has extensive experience in navigating complicated debt and credit scenarios. They provide cash reconciliation reporting to fund administrators in order to perform a wider cash recon and ongoing assistance with any fund-related questions associated with the loan.

They post downstream entries into accounting platforms from Sentry into Investran, adeptly integrating into your fund administration system, and act as the interface between all the parties involved in the loan.

Our collateral administration services cover all aspects of CLO, separately managed account and collateralised transactions, providing a technology-focused and scalable solution backed by an expert team. Services include cash flow tracking, enhanced reconciliations with the updating of dynamic data points and conducting compliance and waterfall tests with recommendations and cures.

We offer payment support including instructing the payment of fees, expenses, coupon and principal payments to noteholders and monitoring their execution. We provide audit support as needed to assist auditors with year-end queries.

Through our security and facility agent services, we support you in a broad scope of administrative matters on secured and unsecured loans, leveraged loans, loan portfolios and bi-lateral, club and syndicated loans.

Our team has extensive experience in acting as the interface between different loan parties. Through our global offering, we administer loans created under the laws of more than 30 jurisdictions. Our services include compliance & documentation, events monitoring - such as borrower requests - and recordkeeping. We manage the official communications between lender and borrower and facilitate and authorise payments.